swissmail.org


 
 
 
How to set up your swissmail.org account with your BlackBerry device

You will need the following information to setup your swissmail.org email account:

  • Your Incoming Mail Server (POP/IMAP) and Server Port Number

  • Your Outgoing Mail Server (SMTP) and Server Port Number

  • Your email login name (user name/account name)

  • Your email address

You will find the necessary information by accessing your account via our WebSite at www.swissmail.org. To get your account specific information, log into your account, click on the ControlCenter button, click on "Accountdata" in the left hand navigation menu and scroll down to "Mailbox (POP3/IMAP) access settings".

Now you are ready to get started!

Log into the BlackBerry Internet Service (BIS) by entering your User ID and password information.

Setup Email

Under Services select Email Accounts.

Setup Email



Select Add An Email Account.

Setup Email



 Enter your complete email address into the "Email Address" field. Enter the password for your email account into the "Password" field. Then confirm your password. Select Next.

Setup Email

BlackBerry will inform you that it cannot automatically configure the account.


Select Internet Service Provider Email (POP/IMAP). Select Next.

Setup Email

Select I will provide the settings to add this email account.
Select Next.

Setup Email



The Email address box will be automatically populated. Please ensure this is correct.

Verify your User name on our website. Log into your account on swissmail.org, select "Controlcenter" and then "Accountdata" at the left han menu.

In the Password box enter the password for your email account. Scroll down if needed.

Setup Email

Server Information
POP and IMAP are protocols used by your email client. We recommend to use the IMAP protocol, as this protocol offers you the possibility to synchronize your emails between your PC/Mac and our server, i.e. your emails will not be deleted from our server (unless you delete them), whereas POP3 downloads the emails to your PC/Mac and deletes them from our server.

Setup Email


Please use the following information for setting up the Server and Ports:
Secure settings (encrypted access):  Unsecure settings (no encryption):
Incoming Secure Mail (IMAP with SSL) Server:
secure.swissmail.org; Port 993		 Incoming Mail (IMAP)Server:
pop.dombox.com; Port 143
Incoming Secure Mail (POP3 with SSL) Server:
secure.swissmail.org; Port 995		 Incoming Mail (POP3)Server:
pop.dombox.com; Port 110

Use secure connection (SSL): select this option only if you have chosen the secure IMAP/POP mail server. Please note that SSL will be used in any case. If no SSL connection can be established no connection at all will be established.


Secure settings (encrypted access):  Unsecure settings (no encryption):
Outgoing Secure Mail (SMTP with SSL) Server:    
secure.swissmail.org; Port 465		 Outgoing Mail (SMTP)Server:
smtp.generalmail.com; Port 25

Review your settings and select Next.
Congratulations, you have successfully set up your BlackBerry to handle your e-mail!

BlackBerry® Internet Service (BIS) will automatically check for new email approximately every 15 minutes.

Note:

If you couldn't enter the Ports manually and your account doesn't work, than please proceed as follows:

Once an email account is integrated, the Port is set and cannot be edited. To change it, you must delete and re-create the BIS conduit for that account.

Setup Email


Follow the steps again accordingly to our despriction and when it comes to the step you see above use your valid email address but an invalid password (enter the same invalid password in both "Password" and "Confirm password" sections). Doing so will bring you into the advanced integration screens which provides you with the ability to configure the ports.

A screen will show up where you have to enter the following information:

Email Server: secure.swissmail.org
Port Number: 993
Email Address: testaccount@swissmail.org
User Name: testaccount45
Password: ***** (the correct one)
Re-Enter Password: ***** (the correct one)

X Leave messages on server.*

X Use SSL**

* Select the option only if you have chosen the IMAP mail server.

** Select the option only if you have chosen the secure IMAP/POP mail server.Please note that SSL will be used in any case. If no SSL connection can be established no connection at all will be established.