How to set up your account for Outlook 2010

You will need the following information to setup your email account:

You will find the necessary information by accessing your account via our WebSite at To get your account specific information, log into your account, click on the ControlCenter button, click on "Accountdata" in the left hand navigation menu and scroll down to "Mailbox (POP3/IMAP) access settings".

Now you are ready to get started!

Select Yes and click Next.

To add a new account, click on the "Add Account..." button...

Choose Internet E-Mail and click on Next.

This screen shows you the settings of your email account.

This screen shows you the main settings of your email account.

User Information
Your Name: Enter any name you would like (e.g., John etc.). This name will show in the "From:" field as sender's name.
E-mail Address: Enter your email address.

Server Information
Incoming mail server (IMAP): Choose one of the following incoming POP/IMAP* mail servers:
• IMAP no SSL (unsecure): (or or
• IMAP with SSL (secure):
• POP no SSL (unsecure): (or or
• POP with SSL (secure): (or or

*POP and IMAP are protocols used by your email client. We recommend to use the IMAP protocol, as this protocol offers you the possibility to synchronize your emails between your PC/Mac and our server, i.e. your emails will not be deleted from our server (unless you delete them), whereas POP3 downloads the emails to your PC/Mac and deletes them from our server.

Logon Information
User Name: Enter your User Name here (case sensitive!).
Password: Enter your password here (case sensitive!).

Remember password: At your option.
Log on using Secure Password Authentication (SPA): Do NOT select!
Click on the button for additional setup properties...

My outgoing server (SMTP) requires authentication: Do select!

Server Port Numbers

Incoming mail (IMAP/POP): Enter the appropriate port number of the IMAP/POP mail server.
 IMAP no SSL (unsecure): 143 / SSL - Do not select
• IMAP with SSL (secure): 993 / SSL - Do select
 POP no SSL (unsecure): 110 / SSL - Do not select
 POP with SSL (secure): 995 / SSL - Do select 

Outgoing mail (SMTP): Enter the appropriate port number of the outgoing mail server.
SMTP no SSL (unsecure): 25 / SSL - Do not select
SMTP with SSL (secure): 465 / SSL - Do select

Server Timeouts: If you have a slow Internet connection, we recommend you increase the timeout setting accordingly.